We recommend placing your order at leasttwo weeks in advanceto ensure availability and accommodate any customization requests. For larger or more intricate orders, additional lead time may be necessary. 

Yes, we accept rush orders based on availability. Orders placed with less than two weeks’ notice may be subject to a 20% rush fee. Availability is not guaranteed, so we recommend reaching out as soon as possible to confirm if we can accommodate your request.

For rush order inquiries, please call (647) 970-1335 or email hello@thepopshop.online before placing your order. We’ll do our best to fulfill your request!

Yes, we provide delivery within the GTA. Delivery fees vary based on location and order size. Please contact us for detailed information.

We accept various payment methods, including major credit cards, debit cards, Afterpay and e-transfers. Payment details will be provided during the ordering process.

We strive to accommodate dietary needs, including nut-free and dairy-free options, whenever possible. However, please note that our kitchen handles common allergens, and while we take precautions, we cannot guarantee that any of our products are completely allergen-free.

If you have dietary restrictions, please inform us when placing your order, and we will do our best to accommodate your request. For any specific concerns, feel free to contact us at hello@thepopshop.online before ordering.

Yes, we specialize in custom cake designs for various occasions, including birthdays, weddings, and corporate events. Please contact us to discuss your vision, and we’ll work with you to create a cake that perfectly suits your event.

Yes, we offer elegant gift packaging options for our products, making them perfect for special occasions or corporate gifting. Please inquire about available options and any additional costs when placing your order.